Last updated: 10.06.2026

1. Introduction

At MUSHRUMI Sàrl ("MUSHRUMI", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, subscribe to our newsletter, or otherwise interact with us. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for processing your personal data is:

MUSHRUMI Sàrl Rue Jean-Gutenberg 21201 Geneva, Switzerland

Email: hi@mushrumi.ch

3. Personal Data We Collect

Depending on how you interact with our website, we may collect:

Information you provide directly:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order information
• Customer service enquiries
• Newsletter subscriptions

Information collected automatically:

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed
• Time spent on pages
• Referring websites
• General location information

4. How We Use Your Data

We use your information to:

• Process and fulfil orders
• Deliver products and services
• Communicate with you regarding your purchases
• Respond to enquiries
• Improve our website and customer experience
• Analyse website performance
• Prevent fraud and misuse
• Comply with legal obligations
• Send marketing communications where you have provided consent

5. E-Commerce Platform

Our online store is hosted by Shopify.

When you place an order, your information may be processed and stored through Shopify's secure infrastructure. Shopify processes personal data in accordance with its own privacy policies and security standards.

6. Analytics and Website Monitoring

Google Analytics

We use Google Analytics to understand how visitors use our website and to improve our services.

Google Analytics may collect information such as:

• Pages visited
• Time spent on the website
• Device information
• Approximate location
• Traffic sources

Google may process this information on servers located outside Switzerland.

Microsoft Clarity

We use Microsoft Clarity to understand better how visitors interact with our website.

Clarity may collect information relating to:

• Mouse movements
• Clicks
• Scrolling activity
• Device and browser information
• General usage patterns

This information helps us improve website usability and customer experience.

7. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you information about:

• New product launches
• Educational content
• Promotions
• Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

8. Cookies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Remember user preferences
• Analyse website performance
• Improve user experience

You may control cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

9. Sharing of Information

We do not sell your personal data. We may share information with trusted service providers including:

• Shopify
• Payment processors
• Shipping and logistics providers
• Analytics providers
• Marketing service providers
• Professional advisers where required

Such providers may only process information to the extent necessary to perform their services.

10. International Transfers

Some of our service providers may process personal data outside Switzerland.

Where personal data is transferred internationally, we take reasonable measures to ensure appropriate safeguards are in place and that data protection requirements are respected.

11. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil orders
• Provide customer support
• Meet legal and accounting obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymised.

12. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request information regarding how your data is processed

To exercise any of these rights, please contact us at: hi@mushrumi.ch

13. Security

We take reasonable technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Children's Privacy

Our products are intended for adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided personal data to us, please contact us so that we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

16. Contact Us

If you have questions regarding this Privacy Policy or how we process personal data, please contact:

MUSHRUMI Sàrl Rue Jean-Gutenberg 21201 Geneva, Switzerland

Email: hi@mushrumi.ch